Policies
Privacy Policy
We collect only what we need to get your order to your door, and nothing more.
Last updated: 1 August 2026
Information we collect
- Your name, phone number and email address
- Delivery address(es) you save to your account
- Order history and items you've viewed or wishlisted
- Payment status for your orders — we do not store your card, UPI or bank details; these are handled directly by our payment provider
How we use it
- To process, pack and deliver your order
- To send order confirmations, dispatch and delivery updates
- To respond when you contact us with a question or a claim
- To send offers or festive updates by email — only if you've subscribed, and you can unsubscribe at any time
Who we share it with
We share your delivery details with our courier partners solely to deliver your order, and payment information with our payment gateway solely to process it. We do not sell or rent your personal information to anyone for marketing purposes.
Data security
We use reasonable technical and organisational measures to keep your information secure, including encrypted connections and access controls on our systems. No method of storage or transmission is completely secure, but we take this seriously and act quickly if something looks wrong.
Cookies
Our site uses a small number of essential cookies to keep you signed in and remember what's in your cart. We don't use third-party advertising trackers.
Your rights
You can ask us to show you the data we hold about you, correct it, or delete your account entirely. Write to orders@konaseemanaidugari.com and we'll act on it within a reasonable time.
Changes to this policy
If we change how we handle your data in a meaningful way, we'll update this page and change the "last updated" date above.